There’s no questioning the importance of community management on social media, especially for businesses that are trying to expand their brand awareness and reach a wider audience. It’s also easily the best thing about social media, we are so quick to forget that social media was created for connection.
But finding ways to authentically connect with your community can feel daunting at times. Questions may arise like…
Does this come across as too key message-y?
Does it make sense to comment on this?
Do they even care that I’m responding to their story?
These are thoughts we know too well.
Engaging, monitoring, and moderating are the 3 tools you need to make community management a dream. We put together a quick checklist for you to use each and every day to help you stay on track with community engagement.
✅ Review and engage with tagged posts
✅ Respond to and like any recent comments and messages
✅ Engage with researched hashtag (relevant to your niche)
✅ Share any community-created content (replies to IG story polls, etc.)
✅ Social listening (research keywords relevant to brand)
✅ Engage with hashtags associated to your most recent posts
By following this daily checklist you can stay on top of engaging with your community consistently and without any dread or stress.